Terms & Conditions

1. Introduction

Radiant Real Estate is an Abu Dhabi-based real estate developer, founded in 2021. We develop and sell residential and commercial properties, including off-plan properties, and offer related leasing and after-sales services.

By accessing www.radiantrealestate.ae or entering into any transaction with Radiant Real Estate, you confirm that you have read, understood and agree to these Terms & Conditions.

2. Scope of services

Radiant Real Estate works in the UAE only and provides:

• Sale of residential and commercial properties
• Off-plan property sales
• Leasing of units in our developments
• Handover and after-sales customer services

Services are provided to clients who meet the eligibility criteria of UAE federal law and Abu Dhabi real estate regulations.

3. Client responsibilities

Clients dealing with Radiant Real Estate must:

• comply with UAE Federal Law No. 5 of 2022 and Abu Dhabi Law No. 3 of 2015 governing real estate transactions;
• adhere to the terms of the Sale and Purchase Agreement (SPA);
• provide accurate and complete information in all transactions;
• complete Know Your Customer (KYC) verification as required by UAE anti-money-laundering laws;
• present valid identification, such as an Emirates ID or a passport;
• disclose any information that may affect a property transaction;
• meet the payment schedule set out in the SPA; and
• follow the property usage guidelines of the Abu Dhabi authorities.

4. Payments and transactions

We accept payment by:

• credit and debit card;
• bank transfer to designated company accounts;
• manager's cheque;
• post-dated cheques (for instalments);
• POS terminals at our offices; and
• cash, subject to UAE limits on cash transactions.

Deposit requirements depend on each property's payment schedule and are governed by the escrow regulations of Abu Dhabi Law No. 3 of 2015. All payments are subject to the conditions of the SPA. For off-plan properties, all payments are made into escrow accounts approved by the Abu Dhabi Real Estate Centre (ADREC).

5. Booking and reservations

Properties can be reserved online or in person at our offices, in accordance with UAE and Abu Dhabi real estate laws. Online reservations require:

• completion of a reservation form;
• payment of the reservation fee through our secure payment gateway; and
• acceptance of these Terms & Conditions.

Holding deposits for property purchases are transferred to an ADREC-approved escrow account. A holding deposit is normally valid for 7 days, during which the client must proceed to sign the SPA, unless agreed otherwise in writing.

6. Intellectual property

All content on the Radiant Real Estate website – including text, graphics, logos, images, audio, downloads and software – is the property of Radiant Real Estate or its content suppliers and is protected by UAE and international copyright laws. Unauthorised use, reproduction or distribution of any content is prohibited and may lead to legal action.

7. Data privacy and security

We collect only the customer information needed for marketing and sales, such as name, contact details and property preferences, and protect it with industry-standard security measures. Payments are handled by UAE Central Bank-verified payment gateways that comply with PCI DSS; we do not store sensitive payment information on our servers.

We share customer data with third parties only when:

• required by UAE regulatory authorities;
• necessary to complete a transaction (for example, property registration or escrow services); or
• the client has given explicit consent.

For full details, please see our Privacy Policy.

8. Liability and disclaimers

We make every effort to keep property information and availability accurate. However:

• information may not always reflect real-time changes;
• specifications, plans, dimensions and features may vary; and
• images and visualisations are for illustration only and may differ from the finished property.

Radiant Real Estate is not liable for:

• inaccuracies in information on our website or in marketing materials;
• changes in availability or commercial terms;
• external factors affecting transactions, including economic conditions or changes in UAE real estate law;
• disruptions to third-party services; or
• any consequential, incidental or special damages arising from use of our website or services.

9. Dispute resolution

Disputes arising from transactions with Radiant Real Estate will be resolved through:

1. an initial attempt at amicable settlement;
2. mediation through the Abu Dhabi Real Estate Centre (ADREC) under UAE Federal Law No. 5 of 2022;
3. arbitration under UAE Federal Arbitration Law No. 6 of 2018, where provided for in the contract; and
4. litigation before the competent courts of Abu Dhabi.

All real estate transactions and agreements are governed by:

• UAE Federal Law No. 5 of 2022 regulating the real estate sector;
• Abu Dhabi Law No. 3 of 2015 regulating the real estate sector;
• the provisions of the UAE Civil Code relating to property transactions; and
• any other applicable UAE federal or Abu Dhabi laws and regulations.

10. Changes to these terms

We may amend these Terms & Conditions at any time. Changes take effect when published on the website, and continued use of our website or services means you accept them. Significant changes will be communicated through website notices, email to affected customers and announcements at our offices.

11. Contact

For questions about these Terms & Conditions, please contact us:

• Email: elitecare@radiantrealestate.ae
• Phone: +971 2 666 4431
• Address: Radiant Height (P7), Radiant Square, Al Reem Island, Abu Dhabi, United Arab Emirates

By continuing to use our website and services, you acknowledge and agree to these Terms & Conditions.